Who we are
Our website address is: https://lindemanreports.com.au.
Our company is Property Power Partners Pty Ltd.
What personal data we collect and why we collect it
Personal information we collect about you may include identification information such as:
- your name, address, date of birth, username, password, email address, skype address, mobile phone number, and other addresses, contact details and identifiers used in electronic communications;
- information submitted through the Platform;
- information supplied to us via surveys, competition entry forms, and data collection supplied via various websites;
- photographic images of staff, clients and individuals supplied to us for use in connection with our business activities;
- information about enquiries made to us, Property Power Partners Pty Ltd, www.lindemanreports.com.au, our suppliers or business associates;
- information provided when you raise a support enquiry or when we are working with you to resolve a technical or administrative query;
- the content of letters or emails you send to us; and
- cookies, metadata, location and usage data from the Services.
- we will only collect, hold, use or disclose your sensitive information with your consent.
Primary purpose. We collect your personal information to lawfully carry out our business functions and activities and provide you access to and use of the website, its various functionalities and related Services, including but not limited to accessing products, services, promotions and offers from lindemanreports.com.au and Property Power Partners Pty Ltd (Primary Purpose).
Secondary purposes. In addition to the Primary Purpose, we may use the personal information we collect and you consent to us using your personal information to:
- provide you with (directly or indirectly) information about the Services you requested and any other products, services, promotions, offers and events you may be interested in, including (but not limited to) from third party Property Power Partners Pty Ltd Businesses and other relevant third party suppliers and service providers;
- facilitate transactions between you (or other people who you are acting for) and other people and organisations (including Property Power Partners Businesses) who are referred to on the Platform from time to time;
- generally enable your use of lindemanreports.com.au;
- enable registration, validation, authentication and the use of and/or access to lindemanreports.com.au
- upload to and from and be used by the lindemanreports.com.au Database (in an aggregated form and basis relevant to naomifindlay.com Businesses) in accordance with its stated functionality and purpose, including to create and as relevant maintain a link between a relevant customer, Property Power Partners and the lindemanreports.com.au.com Database;
- personalise and customise your experiences with us;
- develop or add additional products and services from us, or new individuals and organisations that are accessible from time to time via the Platform or otherwise;
- attract and/or engage third parties interested in obtaining your personal information from us;
- help us review, manage and enhance our website and the Services and develop insights used in reports or other content developed by us;
- analysis of the usage of the Platform or Services;
- communicate with you, including by email, mail outs, via the Website contact form, social media, mobile and in-application notifications;
- conduct surveys, competitions or promotions;
- provide technical assistance to you if required;
- training, quality assurance and administrative purposes;
- if applicable, to process payments and administer your account, including to send you account related reminders. In this case you will be directed to (or we may use to facilitate the transaction) a third party website (a secure internet payment gateway) approved by the relevant financial institution to enter your credit/debit card or other payment mechanism details. This third party may in turn integrate the payment software with a third party payment application provider who assists in managing the payment transaction;
- investigate any complaints about or made by you, or if we have reason to suspect you have breached any relevant terms; or
- as required or permitted by any law.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
We may use Google Analytics which places cookies on your computer in order to perform its functions.
Sometimes information that you upload is provided with associated metadata. If you do not want us to use the metadata you must remove it before uploading it onto the Platform.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Access. If you require access to your personal information, please contact us using our contact details below. You are required to put your request in writing and provide proof of identity.
We are not obliged to allow access to your personal information if:
- it would pose a serious threat to the life, health or safety of any individual or to the public;
- it would have an unreasonable impact on the privacy of other individuals;
- the request for access is frivolous or vexatious;
- it relates to existing or anticipated legal proceedings between you and us and would not ordinarily be accessible by the discovery process in such proceedings;
- it would reveal our intentions in relation to negotiations with you in a way that would prejudice those negotiations;
- it would be unlawful;
- denying access is required or authorised by or under an Australian law or a court/tribunal order;
- we have reason to suspect that unlawful activity, or misconduct of a serious nature relating to our functions or activities has been, is being or may be engaged in and giving access would be likely to prejudice the taking of appropriate action in relation to the matter;
- it would likely prejudice one or more enforcement related activities conducted by, or on behalf of, an enforcement body; or
- it would reveal commercially sensitive information.
- If you make a request for access to personal information, we will:
- respond to your request within 14 days or otherwise within a reasonable period; and
- if reasonable and practicable, give access to the personal information as requested.
- If we refuse to give access to the personal information, we will give you a written notice that sets out at a minimum:
- our reasons for the refusal (to the extent it is reasonable to do so); and
- the mechanisms available to complain about the refusal.
- We request that you keep your personal information as current as possible. If you feel that information about you is not accurate or your details have or are about to change, you can:
- contact us using our contact details below and we will correct or update your personal information; or
- change your details via the website.
- If you otherwise make a request for us to correct your personal information, we will:
- respond to your request within 14 days or otherwise within a reasonable period; and
- if reasonable and practicable, correct the information as requested.
- If we refuse a request to correct personal information, we will:
- give you a written notice (via email) setting out the reasons for the refusal and how you may make a complaint; and
- take reasonable steps to include a note with your personal information of the fact that we refused to correct it.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
How we protect your data
In relation to all personal information, we will take all reasonable steps to:
- ensure that the personal information we collect is accurate, up to date and complete;
- ensure that the personal information we hold, use or disclose is, with regard to the relevant purpose, accurate, up to date, complete and relevant; and
- protect personal information from misuse, loss or unauthorised access and disclosure.
We require staff and service providers to respect the confidentiality of personal information. We store your personal information on a secure server behind a firewall and use security software accessible only by authorised personnel to protect your personal information from unauthorized access, destruction, use, modification or disclosure.
Please contact us immediately if you become aware of or suspect any misuse or loss of your personal information.
What data breach procedures we have in place
We are required to comply with the Notifiable Data Breaches scheme under Part IIIC of the Privacy Act.
If we become aware that a Data Breach in respect of personal information held by us may have occurred, we will:
- investigate the circumstances surrounding the potential Data Breach to determine whether a Data Breach has occurred; and
- if a Data Breach has occurred, carry out a reasonable and expeditious assessment of whether there are reasonable grounds to believe that the relevant circumstances amount to an eligible data breach.
If we become aware that there has been an eligible data breach in respect of personal information held by us, and the personal information relates to you or you are at risk from the eligible data breach, we will ensure that either we, or a relevant APP entity that is the subject of the same eligible data breach:
- prepare a statement that complies with subsection 26WK(3) of the Privacy Act;
- provide a copy of the statement to the Office of the Australian Information Commissioner (OAIC); and
- if it is practicable, notify you of the contents of the statement, or otherwise publish a copy of the statement on the Platform and take reasonable steps to publicise the contents of the statement, as soon as practicable after the completion of the preparation of the statement.
If you have a complaint about how we collect, use, disclose, manage or protect your personal information, or consider that we have breached the Privacy Act or APPs, please contact us using our contact details below. We will respond to your complaint within 14 days of receiving the complaint.
Once the complaint has been received, we may resolve the matter in a number of ways:
- Request for further information: We may request further information from you. Please provide us with as much information as possible, including details of any relevant dates and documentation. This will enable us to investigate the complaint and determine an appropriate solution.
- Discuss options: We will discuss options for resolution with you and if you have suggestions about how the matter might be resolved you should raise these with our Privacy Officer.
- Investigation: All complaints will be investigated. We will try to do so within a reasonable time frame. It may be necessary to contact others in order to proceed with the investigation. This may be necessary in order to progress your complaint.
- Conduct of our employees: If your complaint involves the conduct of our employees we will raise the matter with the employees concerned and seek their comment and input in the resolution of the complaint.
After investigating the complaint, we will give you a written notice about our decision.
You are free to lodge a complaint directly with the Office of the Australian Information Commissioner (OAIC) online, by mail, fax or email. For more information please visit the OAIC website at oaic.gov.au.
John Lindeman, CEO